Q & A

How long will my shipment take to arrive?

Since most of our products are customized and/or handmade, processing may take up to 1-5 days from the date of purchase. Please allow up to 1-5 days for your order to arrive from the time that processing has finished. We make every effort so that customers receive their products as soon as possible. If you have any question about status of your order, contact us at tychenyc@gmail.com.

Do you ship internationally?

We do ship internationally!  We ship regularly within the United States and to All Countries Worldwide.

How do I know my order was successfully placed?

After making the payment, you should be transferred to a confirmation page. We encourage you to print this page for your records. A conformation email will also be provided. If in case you do not receive a confirmation email, please contact our customer service team. A representative will promptly assist you.

How do you create custom jewelry?

Each piece of jewelry begins as a hand-drawn sketch on paper. We revise and tweak the sketch until it shows its best design, shape, and style. Later, our design specialists bring it to life with special, certified machines that handle and mold your special piece. If the design has a special diamond or any other addition, the final product is finished by hand. Each piece is examined so that final touches can be made and perfection achieved. Each piece is then carefully wrapped for shipping.